Sage Restaurant Group Host in Savannah, Georgia

11644BR

Req #:

11644BR

Why Us:

Sage Restaurant Group (SRG) is seeking a Host for our newest addition to the SRG collection, The Emporium Kitchen & Wine Market, at our new property, The Perry Lane Hotel, in Savannah. The Emporium is an \"American brasserie with a Southern accent!\" You will be responsible for creating exceptional, personalized guest experiences at one of our newest Sage branded concepts. Our successful candidate will posses an entrepreneurial spirit that makes the Sage Restaurant Group's one-of-a-kind brands come to life. We didn't get to where we are by simply thinking differently - We \"Do Differently\" at SRG. Come be part of the team that pushes the concept of \"F&B norm\" and truly breaks the mold!

Job Title:

Host

Location Name:

The Emporium Savannah

City:

Savannah

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.

Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Must be fluent in oral and written English.

Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Abilities

Must be able to communicate verbally and in writing, follow written and verbal instruction, and work on more than one

task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must have hand and finger dexterity to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must have upper body strength to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Material/Equipment Used

Telephone, computerized cash register, credit card machines, and standard office equipment.

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

Position Type:

Part Time - Regular

State:

GA