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Sage Restaurant Group Room Service Operator in Portland, Oregon

17732BR

Req #:

17732BR

Why Us:

With emphasis on local, organic sourcing and simple straightforward presentations, Urban Farmer redefines the modern Portland steakhouse. The ambiance is at once a tribute to the quaintness of a restored farmhouse and the aesthetic audacity of mid-20th century modernism. The country chic décor designed by David Ashen uses organic, reclaimed and modern materials such as a twenty-foot communal table sourced from an old-growth Douglas Fir.

Our menus reflect an emphasis on Northwest, sustainable ingredients and simple, straightforward preparations. We offer a range of beef options including grass-fed Oregon beef, pasture-raised, grain-finished beef, as well as corn-fed beef. Our beverage program extends the theme of local and sustainable with a 350-bottle wine list, beer selections from the Portland city limits and cocktails made with Oregon spirits. Focusing on sustainable practices, Urban Farmer creates a connection between the diner and our local farmers, ranchers, distillers and winemakers.

Urban Farmer is open daily for breakfast, lunch, happy hour and dinner. Our popular weekend brunch and Bloody Mary bar is available on the weekends from 6:30 a.m. to 3 p.m.

Job Title:

Room Service Operator

Location Name:

Urban Farmer Portland

City:

Portland

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Posting Overview:

Operate the room service department in an efficient, courteous and professional manner to provide quality operations which maximize guest satisfaction. Respond to inquiries regarding room service orders, hotel information and guest concerns.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Excellent hearing required to clearly hear the guest. Moderate vision required to read the computer screen and the guest registration rack. Excellent speech communication skills required to clearly understand the operator. Moderate comprehension and literacy required to ensure calls are directed properly and messages are taken accurately.

Abilities

Carrying up to 25 lbs. of various office equipment. Bending/kneeling -to obtain reports and for filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Education/Formal Training

High school education or equivalent experience.

Experience

No prior experience necessary.

Material/Equipment Used

Switchboard, computer systems, fax machine

Environment

Work inside 95% shift.

Position Type:

Part Time - Regular

State:

OR

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