The Courtyard by Marriott Portland City Center is looking for an extraordinary Group Sales Manager.
We are a unique downtown Portland hotel, just blocks from Pioneer Square and steps away from MAX and bus lines. We embody that unique vibe that is the best of \"Portland\". Our dynamic, values-driven team works together to provide every guest with a truly warm Portland experience. As we love to say: \"We make the ordinary extraordinary\".
Group Sales Manager
Courtyard by Marriott Portland City Center
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The Sales Manager is responsible for selling the hotel, developing sales contacts and performing sales activities in assigned markets. Exempt Sales Managers must spend more than 50% of their time outside directly selling. Must be able to engage customers, analyzes their needs, and creates tailored proposals. Negotiates and closes sales while achieving sales targets. Effectively communicates internally and externally through various methods and across all departments.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Strong sales techniques and yield management.
Professionally communicate and interact with clients and associates utilizing all methods of communication.
Develop budgets and financial plans as required by internal departments and clients.
Must have dexterity/mobility to meet clients on and off premises, tour property, attend functions and climb stairs.
Must have own reliable transportation and possess a valid state driver’s license in order to make sales calls.
Bending/kneeling - repeated bending and kneeling required while filing, Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Minimum of high school diploma or equivalent.
Six months minimum in sales, customer service related position or hotel experience preferred.
General office equipment: computer, typewriter, copier, facsimile, telephone, calculator, etc. .
General office and hotel environment
Full Time - Regular