Sage Restaurant Group Host in Fort Collins, Colorado
“One cannot think well, love well, sleep well, if one has not dined well.” Virginia Woolf
Emporium Kitchen and Wine Market engages a distinctively delectable experience for its guests. The Emporium Kitchen & Wine Market is the cornerstone of The Elizabeth Hotel, serving hotel guests and the public seven days a week serving breakfast, lunch, dinner, happy hour and brunch. The Emporium includes a full retail wine store where diners can pick out a bottle for dinner or order straight from the menu. What a concept! The Emporium sources foods locally, working with a local bakery, local roasting company for the Bowerbird coffee brand, and local growers.
As a team member of Emporium Kitchen and Wine Market, you are a part of something even bigger, Sage Restaurant Group. If your passion is creating magnetic and hospitable memories while taking part in a rewarding work environment, apply today!
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Must be fluent in oral and written English.
Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.
Must be able to communicate verbally and in writing, follow written and verbal instruction, and work on more than one
task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must have hand and finger dexterity to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must have upper body strength to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.
High School diploma or equivalent
Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.
Telephone, computerized cash register, credit card machines, and standard office equipment.
Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.
Part Time - Regular