“The Rangers had a homecoming
In Harlem late last night
And the Magic Rat drove his sleek machine
Over the Jersey state line
Barefoot girl sitting on the hood of a Dodge
Drinking warm beer in the soft summer rain
The Rat pulls into town, rolls up his pants
Together they take a stab at romance
And disappear down Flamingo Lane”
Bruce Springsteen, Jungleland
Situated in the lobby of the Elizabeth Hotel and adjacent to historic “Old Firehouse Alley,” the Magic Rat features a music centric focus with unique libations to excite any palate . This bar will be like no other. We are looking for enthusiastic individuals to be a part of the Magic Rat experience . Want in on the fun? Apply today.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Assist customers and ensure orderliness inside the establishment. Interact with customers in a professional manner and implement rules.
SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.
Ensure that each patron is old enough to legally enter the establishment by checking each guest's identification.
Track the number of people being admitted into the establishment and the number of people who leave the establishment to
ensure that the number of people in the establishment does not exceed the maximum safe occupancy allowed by law.
Interact with customers in a friendly and courteous manner.
Greet new patrons and customers leaving the establishment.
Immediately reports in writing any maintenance or housekeeping discrepancies to management.
Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
Energy and Drive
Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations
Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information. Active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions
Personal and Interpersonal Skills
Welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience, Positively accepts and provides feedback.
Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Must be fluent in oral and written English.
Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.
Must be able to communicate verbally and in writing, follow written and verbal instruction, and work on more than one
task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to stand or sit throughout entire shift and to lift arms above head to retrieve objects from shelves.
High School diploma or equivalent
Previous experience of 3 months in a position with customer service exposure.
Tablet, smart phone, and standard office equipment.
Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.
Part Time - Regular