Sage Restaurant Group is set to hire an accomplished Director of Brands at our corporate office located in downtown Denver and will report into our Senior Vice President of Growth & Business Development. This exciting position is perfect for someone who can be strategic in planning, brand development, and implementation for new businesses. We are looking for an individual who has CRM experience and will help us grow a collection of brands by creating brand standards and a brand voice.
Director of Brands
Sage Hospitality Home Office
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position dares to dream big. In the next 3-5+ years, Sage Restaurant Group (SRG) plans to grow a collection of brands and this role is critical to that success. Creation and implementation of brand standards, brand voice, brand initiatives and brand integrity for SRG’s hotel, restaurant, bar and coffee shop brands. Ensure the integrity of all touch points of the brand experience in the field and provide innovation and strategy around growth and changes. This position will spearhead furthering the company’s CRM strategy, oversight and growth.
Exhibit leadership competencies that create vision; provide direction and drives the success of SRG’s brand integrity efforts far into the future.
Lead strategic planning, brand development, and implementation for new businesses.
Create, manage and continue to update brand guides.
Create and implement a brand voice for each brand.
Implement a company CRM strategy and oversee the CRM program.
In concert with SVP of growth and development, develop a franchise guide and services for hotel brands.
Create brand compliance audits for all brands and implement audit program.
Exhibit managerial courage to ensure brands are compliant with all initiatives.
Work with the marketing team to deliver brand initiatives and messages and ensure compliance of messaging.
Stay well versed in brand news and remain at the forefront of industry trends.
Perform special projects and other responsibilities as assigned.
Skilled in all facets of general business or area of specialty. Highly capable with current practices and looks ahead at opportunities to utilize new products, consumer trends, changes in the marketplace, and technology edge. Reflects on vast experience to determine numerous future possibilities. Natural instincts and insight for finding the best solution to unclear issues and problems. Finds creative solutions to problems, can see how the details fit into the big picture. Highly capable and resourceful problem solver. Manages the creative process within an organization to develop unique solutions. Leverages creative solutions in an organization resulting in competitive advantages. Makes great decisions. Highly strategic in perspective and decision making.
Recognize leadership and performance potential in associates. Motivates and develop managers and leaders. Able to formulate and execute long term plans, correctly anticipates future resources needed for long term projects, is quick to make strategic connections of people and processes resulting in improved quality, cost savings, and time efficiency.
Excellent conflict mediation, resolution, and negotiation skills, able to form consensus and agreement when presented with differing or competing positions, quickly and directly addresses operational and associate challenges, is fair, firm, and consistent
Energy and Drive
Competitive, consistently driven to accomplish and exceed goals, able to create sense of urgency.
Effectively navigates through organizational systems, structures, and people to accomplish goals. Highly capable in forming and leveraging business relationships to create advantageous support systems, alliances, and synergies.
Personal and Interpersonal Skills
Demonstrates care for customers and associates, visibly demonstrates desire to understand others, creates confidence and trust with others, is viewed by others as honest and direct, able to create an environment where associates thrive and actively seek approval of the manager, actively seeks input and collaboration from team to create goals and buy in, builds high performing teams, compels teams to embrace a shared vision for success.
§ Requires advanced knowledge of brand development and branding.
§ Requires intimate knowledge and expertise of the hotel and restaurant industries.
§ Has a creative mind and entrepreneurial spirit.
§ Has advanced knowledge of inDesign.
§ Requires oral and written communication skills.
§ Must have moderate speech communications skills to communicate with other employees.
§ Must have excellent comprehension and literacy to read and write, as well as analyze to fulfill budget.
§ Must have excellent leadership/coaching/teaching skills.
§ Experience creating and implementing a CRM system and strategy
Lifting objects is required (10 pounds). Full mobility is required for audits. Continuous standing while in the field. Anywhere from brief periods (15 minutes) to longer periods (1 hour). At least 50% of the day. Computer literacy.
Bachelor’s Degree or relevant work experience required.
Experience required by position is five to ten years of employment in a related position with this company or other organization(s).
Four-year college degree or equivalent/education experience.
Office and in the field at various properties. Some travel is required.
This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.
Full Time - Regular