Sage Restaurant Group Weekend Host in Portland, Oregon

Req #: 5186BR

Job Title: Weekend Host

Position Type: Part Time - Regular

Location Name: The Original

City: Portland

State: OR

Why Us: Located near the heart of downtown Portland, The Original - A Dinerant is the perfect destination for unexpected all-day Portland dining. Our inspired menu of eclectic American cuisine takes on regional favorites and modifies them with local and seasonal ingredients resulting in flavors and textures unique to the Pacific Northwest. At the Original, we honor the past as we listen in on the pulse of Portland’s adventurous and evolving tastes.

Posting Overview:

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.

Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Must be fluent in oral and written English.

Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Abilities

Must be able to communicate verbally and in writing, follow written and verbal instruction, and work on more than one

task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must have hand and finger dexterity to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must have upper body strength to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Material/Equipment Used

Telephone, computerized cash register, credit card machines, and standard office equipment.

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

EEO Statement:

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.