Why us?

This position is open until 5/13/2024 or until filled.

Pay: $25.00/hr

Why Us?

The Hilton Garden Inn Denver Union Station is a 233-room hotel on the edge of the Union Station Neighborhood. Denver is on our doorstep – Union Station, Coors Field, and the Museum of Contemporary Art are all within a half-mile. We’re a Mile from Ball Arena events, with city dining all around, including our own Woodie Fisher Kitchen and Bar: the oldest remaining structure in Denver’s iconic Union Station neighborhood.

We offer (for Full-time team members):

• Medical, dental, & vision insurance

• Health savings and flexible spending accounts

• Basic Life and AD&D insurance

• Paid time off for vacation, sick time, and holidays

• Eligible to participate in the Company’s 401(k) program with employer matching

• Employee Assistance Program

• Tuition Reimbursement

• Free On-Site Parking or Complimentary RTD MyRide pass

• Great discounts on Hotels, Restaurants, and much more.

• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Job Overview

Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety and security of the hotel's assets, guests, and employees.

Responsibilities

• Patrol all areas of the property including outside parking lots on a regular basis.

• Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.

• Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.

• Document a concise security report on a daily log including incidents of theft, accidents and safety violations.

• Complete the necessary security forms to document losses of property or personal injury to guest or associate.

• Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.

• Parking guest vehicles, occasionally

• Conduct investigations of security incidents.

• Enforce the 'No Solicitation Policy' of the property.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Minimum two years prior experience in loss prevention.

Knowledge/Skills

• Current CPR and First Aid certification, preferred; good communication skills, ability to recognize drug and alcohol abuse.

• Ability to communicate through a portable radio. May require a second language.

• Excellent hearing required to communicate with guests, employees, managers, use radio.

• Excellent vision required for emergencies, visual safety inspections.

• Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation.

• Bending/kneeling would be necessary in administering CPR and First Aid.

• Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building.

• Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators.

• Occasional driving will be required, so confidence in parking other people's vehicles is necessary.

Environment

Work inside 75% of shift, 25% of shift. Abnormal temperatures -summer 110 degrees; winter -10 degrees.

ID: 2024-22835

Position Type: Regular Part-Time

Property : HGI Denver Union Station

Outlet: Hotel

Category: Loss Prevention/Security/Risk Management

Min: USD $25.00/Hr.

Address : 1999 Chestnut Pl

City : Denver

State : Colorado

EOE Protected Veterans/Disability