Req #: 2122BR
Job Title: Restaurant Supervisor
Position Type: Full Time - Regular
Location Name: Embassy Suites Denver Downtown
Why Us: Un-conventional (Location and Look)
Not your average Embassy Suites, our urban location directly across the street from the Colorado Convention Center and walking distance to anywhere you want to be in downtown Denver. Featuring two-room suites with a refreshed cutting-edge design, there’s something a little more fun to our all-suite hotel.
Approachable (Upscale Unexpected Service)
Our staff is made up of hospitality professionals who live to serve by weekday and live for adventure by weekend. We can serve you up a cooked to order breakfast or a full company event in our event space, this team knows how to make your time with us a true Colorado experience.
Down to Earth (Super Green Design)
One of the first LEED Certified hotels in Denver, this Embassy Suites still practices green initiatives daily. Down to the earthy design of the hotel, to the rich textures and the options to reduce your own carbon footprint, step inside for a breath of fresh air in this urban Embassy Suites.
Truly Colorado (Our Vibe)
Our new look feels like landing at Denver International Airport, touch down into a true Colorado experience. Our staff can recommend the best hiking and skiing trail, we pour fresh craft Colorado beer at our nightly manager’s reception and right outside your door step is Denver in any direction. Choose your own adventure at our Embassy Suites.
Come be a part of our unconventional, approachable, down to earth team! Submit your resume and application today!
Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, and schedules.
Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. Mobility -95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location. No driving required.
High school education or equivalent.
Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
Industry POS systems, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers.
Inside 95% of work day
Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.